A 99.9% Server Uptime
Our web hosting system is based on a secure, top–class hardware configuration and a heavily customized Linux variation. This is why, regardless of what your site is, or how many site visitors you’ve got, or even in case there’s a DoS assault, our servers will stay up and your web sites will stay visible online.
Our Linux web hosting service packages come with a 99.9% server uptime guarantee. And no matter which datacenter you pick, our guarantee stays the same.
A 99.9% Network Uptime
If you want to deliver a high–quality web hosting service, you can scarcely trust the default network configuration in a datacenter. We’ve set up our own custom network in an attempt to ensure the best possible connection speed with the rest of the world.
And because of this, irrespective of which datacenter facilities you select: our US based data center, our UK based data center, in our FI based data center, in our East Europe based data center or our AU based data center, you will take advantage of a guaranteed 99.9% network uptime. And this guarantee applies to all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. If you’re not content with our services, or if you think that they are insufficient, or if you decide that you want a VPS servers rather than a cloud hosting account – you will get your money back, no questions asked.
All domain name registrations are nonrefundable, but you will continue to have total control over your domains even when you delete your account with us.
24/7 Technical Support
We’ve meticulously selected each single member of our 24x7 support team to make sure that we can offer the best possible tech support you can get. Each of our support engineers has several years of experience working with web hosting accounts behind his back, therefore they know what they are doing. And they’re at your disposal 24x7 – you will be able to get in touch with them at any time and they will reply to you ASAP.
Their average ticket response time is just twenty minutes, while with other hosting firms you have to wait around for days. And we offer a 1–hour response time guarantee. No matter what happens, your enquiries will be answered in under an hour.