1 hour ticket response
We are dedicated to offering a prompt and proper solution to every support ticket sent by a client. Our proficient customer support team members will examine your question and will offer you the most efficient option. We offer a 1–hour response time guarantee for all tickets. Actually, our average tech support ticket response time has proven to be twenty minutes.
A First–Rate Help Desk Service
We have a team of web hosting support professionals who are prepared to respond to all your inquiries anytime you require help. The vast majority of our help desk support staff representatives have several years of experience in the Linux web hosting service field, so you can constantly count on fast and adequate answers to your queries.
An Easy–to–Browse Help Center Section
Incorporated into the Site Control Panel is an easy–to–browse Help Center, which offers you a variety of information sources. You can search through a routinely updated knowledge base featuring web hosting account administration articles and web site administration articles, check out the step–by–step video tutorials or have a glimpse at the F.A.Q. library.