Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We supply a 1–hour reaction warranty with all our Linux web hosting service packages, which means that each advice inquiry you email is going to be answered to in only 1 hour maximum. Our support crew members have been educated to very fast solve any issue and to supply you with well timed information on any problem that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • Our customer assistance service is delivered by a team of qualified employees who will be ready to respond to your request as quickly as possible. You can communicate with the tech support team by opening a support ticket from your Site Control Panel or by submitting us an e–mail message. On working days, you may also call us on the phone or make use of the live chatting solution.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you require assistance while performing tasks within the Control Panel, you can always press the Help button and see your concern in the selection of articles that will show up. We have also turned many of the articles and reviews into video tutorials. The list of instructional videos will load if you select the Videos key available in each section.