Q: Why do I need to move my site? What does web site migration consist of?

A: The web site migration service on offer at DatotaHost is absolutely free of charge and involves transferring all your files, databases and emails from your current hosting provider to your new web hosting account with us. We will also update all the settings needed for your web sites to be fully functional on our innovative cloud hosting platform.Our technicians are completely capable of moving just about any site. With years of experience behind their backs, they’re experts in the specificities of our cloud hosting platform, our Control Panel and all other widely used Control Panels. For them, transferring a custom application with plenty of custom libraries is as elementary as moving a plain WordPress–based blog.

Q: Why do I need to move my site? What does web site migration consist of?
Q: Website migration seems like a lot of work. How long is it going to take?

A: We strive to accomplish all website migrations as quickly as possible. Yet, we do not have a set time frame for web site migrations. There are various elements that you need to consider – the very size of your site and the workload of our web site migration staff, etc. We always strive to accomplish each migration in under 48 hours. With smaller web sites, our staff usually manages to finish in under 24 hours.

Q: Website migration seems like a lot of work. How long is it going to take?
Q: What details will I be required to provide to your Website Migration Department?

A: We do not request any sensitive details. We will require, however, the login information for your current hosting account as well as the name of the web site that you’d like to move.

Q: What details will I be required to provide to your Website Migration Department?
Q: The login info for my hosting account is sensitive. How can I rely on you?

A: Before we can start the migration of your hosting account, you must already have an account with us. Opening an account with us will require that you to disclose pretty much the same information you have provided to your present web host. We also have an extremely rigorous Privacy Policy, which describes how sensitive data is dealt with.

Q: The login info for my hosting account is sensitive. How can I rely on you?
Q: How about downtime? Will my web site be offline?

A: While we migrate your site, it will be available both in your web hosting account with us and in your account with your former web hosting provider. Once the migration is over, we’ll ensure that everything is functioning properly and that the integrity of your content is not jeopardized before telling you that the transfer is finished. After that, we’ll tell you how to move the domain to your hosting account with us and how to update the DNS records.

Q: How about downtime? Will my web site be offline?
Q: Will my old hosting provider know that I am leaving them?

A: While we migrate your content, your web hosting provider won’t be aware of the transfer at all. We will not touch base with them in any way.

Q: Will my old hosting provider know that I am leaving them?
Q: Which hosting providers can you transfer content from?

A: We can transfer your website from any web hosting provider or any Linux–powered hosting platform as long as we can gain access to the Control Panel and there’s FTP access available.The only sites that we’re unable to transfer are those based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.

Q: Which hosting providers can you transfer content from?