Q: Why do I need to move my site? What does web site migration consist of?
A: The web site migration service on offer at DatotaHost is absolutely free of charge and involves transferring all your files, databases and emails from your current hosting provider to your new web hosting account with us. We will also update all the settings needed for your web sites to be fully functional on our innovative cloud hosting platform.Our technicians are completely capable of moving just about any site. With years of experience behind their backs, they’re experts in the specificities of our cloud hosting platform, our Control Panel and all other widely used Control Panels. For them, transferring a custom application with plenty of custom libraries is as elementary as moving a plain WordPress–based blog.
Q: Website migration seems like a lot of work. How long is it going to take?
A: We strive to accomplish all website migrations as quickly as possible. Yet, we do not have a set time frame for web site migrations. There are various elements that you need to consider – the very size of your site and the workload of our web site migration staff, etc. We always strive to accomplish each migration in under 48 hours. With smaller web sites, our staff usually manages to finish in under 24 hours.
Q: What details will I be required to provide to your Website Migration Department?
A: We do not request any sensitive details. We will require, however, the login information for your current hosting account as well as the name of the web site that you’d like to move.
Q: The login info for my hosting account is sensitive. How can I rely on you?
Q: How about downtime? Will my web site be offline?
A: While we migrate your site, it will be available both in your web hosting account with us and in your account with your former web hosting provider. Once the migration is over, we’ll ensure that everything is functioning properly and that the integrity of your content is not jeopardized before telling you that the transfer is finished. After that, we’ll tell you how to move the domain to your hosting account with us and how to update the DNS records.
Q: Will my old hosting provider know that I am leaving them?
A: While we migrate your content, your web hosting provider won’t be aware of the transfer at all. We will not touch base with them in any way.
Q: Which hosting providers can you transfer content from?
A: We can transfer your website from any web hosting provider or any Linux–powered hosting platform as long as we can gain access to the Control Panel and there’s FTP access available.The only sites that we’re unable to transfer are those based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.